Build–Operate–Transfer

XVICA designs, builds, and operates infrastructure to specification with structured handover. The BOT model for organisations building internal capability while requiring immediate operational infrastructure.

Model

What You Get

Build–Operate–Transfer gives you operational infrastructure now with a clear path to ownership. We build it right, run it until you're ready, then execute a clean handover with full knowledge transfer.

Full-Service Delivery

XVICA handles design, build, and operation—you get working infrastructure without operational burden

Defined SLAs

Contractual service levels during the operational period with clear accountability

Complete Documentation

Institutional-grade documentation prepared from day one for eventual handover

Knowledge Transfer

Structured training and capability building for your internal teams

Clean Handover

Defined transfer criteria with verification and transition support

Post-Transfer Support

Optional ongoing support and maintenance after handover

Journey

The BOT Lifecycle

Build
3–12 months
  • Requirements & architecture
  • Development & integration
  • Testing & validation
  • Production deployment
Operate
12–36 months
  • Full operational management
  • SLA delivery & reporting
  • Continuous improvement
  • Team training & capability building
Transfer
3–6 months
  • Knowledge transfer programme
  • Gradual responsibility handover
  • Transfer verification
  • Post-transfer support setup
Included

BOT Engagement Scope

Every BOT engagement includes everything required for successful infrastructure ownership transfer.

Custom design to your specification
Full development and deployment
Operational management with SLAs
24/7 monitoring and support
Security and compliance management
Documentation to institutional standards
Structured knowledge transfer programme
Defined transfer criteria and verification

Handover Checklist

What we deliver at transfer:

Complete system documentation
Operational runbooks and procedures
Architecture decision records
Security documentation and certifications
Monitoring and alerting configuration
Disaster recovery procedures (tested)
Vendor and license documentation
Team training completion records
Transfer verification sign-off
Fit

Is This Right for You?

BOT is ideal for organisations that need operational infrastructure now while building internal capability for eventual ownership.

You Need Speed to Market

You can't wait to build internal capability before launching. You need operational infrastructure now with a path to ownership later.

You're Building Internal Teams

You're hiring and developing internal teams who will eventually own and operate the infrastructure.

You Want Risk Transfer

During the build and initial operation phase, you want operational risk to sit with an experienced partner.

You Value Clean Handover

You want a structured transfer process, not a messy transition. Documentation, training, and verification matter.

Transfer

What Success Looks Like

We define transfer criteria upfront and verify readiness before handover. Transfer happens when you're ready, not just when time is up.

Team Readiness

  • Staffing complete
  • Training delivered
  • Competency verified

Documentation

  • All docs complete
  • Runbooks tested
  • Knowledge captured

Operations

  • Stable for 90 days
  • SLAs consistently met
  • No critical issues

Governance

  • Processes established
  • Escalations defined
  • Vendors transitioned
After Transfer

Ongoing Support Options

Transfer doesn't mean goodbye. We offer ongoing support options to ensure continued success.

On-Demand Support

Access to XVICA expertise for specific issues or questions as they arise

Managed Support

Ongoing support agreement with defined response times and escalation paths

Advisory Retainer

Strategic advisory relationship for architecture evolution and major decisions

Build–Operate–Transfer for Institutions Building Internal Capability

Request a confidential briefing to discuss your requirements. We'll assess fit and outline how a BOT engagement could work for your organisation.

Request a Private Briefing